Contact information

At Waxella.store, we believe that clear communication and reliable support are essential to providing a positive shopping experience.

Our customer support team is available to assist with any questions related to our products, orders, shipping, or policies.

Customer Support Services

Our team can assist you with:

• Product information
• Order tracking
• Returns and refunds
• Shipping inquiries
• General customer support

We aim to respond to all inquiries as quickly as possible.

Store Name: Waxella.store
Address: Rue de Cadix, Québec, QC, Canada
Phone: 604-491-8357
Email: support@waxella.store

Customer support is typically available during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Limited support availability

Messages received outside business hours will be answered on the next business day.

Customers may also contact us through the contact form available on our website.

When submitting a message, please include the following details:

• Your name
• Your email address
• Your order number (if applicable)
• A clear description of your inquiry

Providing complete information helps our team assist you more efficiently.

At Waxella.store, we are committed to delivering excellent service and support to every customer.

We appreciate your trust in our brand and look forward to assisting you whenever you need help.