Shipping policy

At Waxella.store, we are committed to providing reliable and efficient shipping services to customers around the world.

This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1-3 business days after payment confirmation.

Processing times may vary during high-volume periods such as holidays or promotional events.

Customers will receive an email notification once their order has been shipped.

Estimated delivery time typically ranges between:

7-15 business days

Delivery times may vary depending on:

• Destination country
• Local postal services
• Customs clearance procedures

Waxella.store offers shipping to many international destinations.

Customers are responsible for ensuring that the product can be legally imported into their country.

Shipping fees are calculated during checkout based on the destination and selected shipping method.

In some cases, promotional campaigns may offer free shipping.

Once an order has been shipped, customers will receive a tracking number via email.

Tracking updates may take several days to appear depending on the shipping carrier.

While we work hard to deliver orders on time, certain factors beyond our control may cause delays, including:

• Customs inspections
• Weather conditions
• Carrier service disruptions
• Public holidays

If your package is lost or arrives damaged, please contact our support team with your order number and photos of the issue.

Our team will work with the shipping carrier to resolve the problem as quickly as possible.

Customers are responsible for providing accurate shipping information.

Waxella.store is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

If you have any questions about shipping, please contact our support team:

Email: support@waxella.store
Phone: 604-491-8357